CONTACT INFO & FAQ
ES Laboratory, LLC
Address: 2041 E Gladstone St, Suite N, Glendora, CA 91740 USA
Phone: (626) 208-9011
Email: order@eslaboratory.com
Office Hours: Monday to Friday, 9:00 AM to 5:00 PM (Pacific Time)
Emergency Contact: (800) 424-9300 CHEMTREC®, US and Canada Only.
Shelf Life: Unless otherwise stated on the product page, the shelf life of our chemicals is one year. The lot number on the bottle is the manufacture date in MMDDYYYY format.
SDS/ MSDS: Please download from here.
FedEx: Not available. We did not sign a HAZMAT shipping contract with FedEx.
Purchase Order:
If you wish to apply for credit to make a purchase using a purchase order (PO), please send your credit reference and the PO to the email address provided on this page. Should you require us to complete a vendor form or W-9, kindly include those documents as well. We will promptly review and process your request.
Shipping Info:
To purchase our chemicals, a commercial address is required. If you don't have a commercial address, please provide your professional license number (e.g., CWI, NDT lic#) for manager approval.
We offer direct shipping to addresses within the US and Canada. Buyers from Mexico can purchase our products through a reseller—please contact us for details. Unfortunately, we do not ship to P.O. BOX or APO/FPO addresses. All orders will be reviewed, and invalid orders will be canceled.
| Shipping Method | Cost | Delivery Time |
|---|---|---|
| Flat Rate UPS Ground | Flat rate of $19.00 for UPS HAZMAT ground shipping applies to the 48 contiguous states. All fees are included. | See this map |
| UPS Next Day Air | Approximately $160 to $230 depending on location. Below are the options. Please note that HAZMAT shipments are not covered by UPS on-time guarantee.
** The HAZMAT limit for air packages is 1 L/box. Orders exceeding this limit will be divided into multiple boxes. *** Saturday delivery is available for $16 extra, please call. | 1 day |
| UPS 2nd Day Air | Special request only, please call. | 2 days |
| UPS Collect | Please provide your UPS account number during checkout. The default shipping method is UPS Ground. If you require a higher level of service, such as Next Day Air, please specify. Shipments to Canada are ground only
Our HAZMAT handling fee for UPS collect is $15.75. | TBD |
| Canada | Approximately $50 to $70 USD. All fees included.
Shipments to Canada are ground only. Please provide your UPS account number if you want to use UPS Collect. We do not offer services to NU, NT, or YT. Additionally, please note that some products cannot be shipped to Canada. Kindly read the product descriptions for more details. | 1 week |
| Alaska, Hawaii and Puerto Rico | All shipments must be prepared for HAZMAT transportation by airplanes. Available shipping methods include UPS Next Day Air and 2nd Day Air. Please feel free to call us if you have any questions. | 1 or 2 days |
| Local Pickup/ Will Call | No local pickup due to HAZMAT restrictions. | N/A |